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CUIDADO !!! BR Courier - Envio de caixas ao Brasil

Printed From: Gringoes.com
Category: Brazil
Forum Name: Moving to Brazil
Forum Description: For those who have moved, in the process of, or are considering moving to Brazil
URL: http://www.gringoes.com/forum/forum_posts.asp?TID=6772
Printed Date: 02 September 2014 at 08:35
Software Version: Web Wiz Forums 10.15 - http://www.webwizforums.com


Topic: CUIDADO !!! BR Courier - Envio de caixas ao Brasil
Posted By: Miami Biz
Subject: CUIDADO !!! BR Courier - Envio de caixas ao Brasil
Date Posted: 06 January 2009 at 03:57
Em Julho de 2008 eu enviei uma caixa (tamanho 24x27x24 polegadas) com um computador. Este era presente de natal para meu filho. Em Novembro essa caixa foi entregue quase vazia e lacrada pela companhia com uma fita de nylon negra. Quando a recebemos, a caixa estava muito leve e tinha sido cortada pelo fundo e seu conteúdo havia desaparecido. Assim que recebi a notícia, chamei a BR Courier. Me pediram para preencher um formulário de seguro. Uma semana mais tarde, eu os chamei novamente e fui informado que a Brasil Courier não iria se responsabilizar por nada.

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In July 2008 I sent a box (size 24x27x24 inches) with a computer. This was a Christmas present for my son. In November the box was delivered nearly empty and sealed by the company with a black nylon strap. When received it, did not notice anything because the box seems to be securely closed. Later, when opened it, the box was very light and had been cut by the bottom and its contents had disappeared. Once I got the news, called the BR Courier. I was asked to fill out a insurance form. A week later, I called again and was informed that Brasil Courier refused to be liable.



Replies:
Posted By: Bahiana77
Date Posted: 06 January 2009 at 05:20
Sorry to hear about your lost items.
 
This is why these companies offer optional insurance (at an added cost). Some people do not opt for it either because they think this calls attention to the value of the carton or they do not wish to spend more money. A  lot of people do not list the contents truthfully either, trying to make an end run around Brazilian law or not call attention to full value.
This type of robbery has been a sporadic problem with all of even the larger carriers who provide this service. Anyone shipping by this method is well advised to buy the optional insurance, clearly and honestly list the items, pack the carton well (at least one friend has taken to completely covering every inch of the carton in tape, simulating the plastic wrapping service that some airports have, so it is obvious if the seal is broken), and checking the contents thoroughly at the other end before signing any documents. 


Posted By: frank4000
Date Posted: 06 January 2009 at 11:00
good advice, being cheap can cost you


Posted By: wetland boom
Date Posted: 06 January 2009 at 18:59
Isso e mto foda!
Sinto muito pelo acontecimento, conterraneos nos envergonham tanto aqui quanto la fora...
Por isso DHL sempre foi a melhor opcao!


Posted By: frank4000
Date Posted: 06 January 2009 at 23:17
Originally posted by wetland boom wetland boom wrote:

Isso e mto foda!
Sinto muito pelo acontecimento, conterraneos nos envergonham tanto aqui quanto la fora...
Por isso DHL sempre foi a melhor opcao!
 
rs e foda, mas ele era barrato demais.


Posted By: Mineiro_Alemão
Date Posted: 07 January 2009 at 14:13
Originally posted by wetland boom wetland boom wrote:

Por isso DHL sempre foi a melhor opcao!


That´s not true, the best option is always a good TRANSPORT INSURANCE that will cover  loss and damages. Wink

Even DHL is not perfect and the bigger the company is the bigger the chances packages get lost or missplaced. Ouch

Smile


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Posted By: Mineiro_Alemão
Date Posted: 07 January 2009 at 14:24
Originally posted by Miami Biz Miami Biz wrote:

Em Julho de 2008 eu enviei uma caixa de tamanho 24x27x24 polegadas com um systema de computador e pedal de efeitos muito caro, para ser usado num estúdio caseiro de gravação. Este era presente de natal para meu filho que é guitarrista. ........................... 


Thanks for posting this subject AGAIN ( http://www.gringoes.com/forum/forum_posts.asp?TID=6735 - http://www.gringoes.com/forum/forum_posts.asp?TID=6735 ) !!!

Dead  Ouch

Why don´t you update the first topic?

Ouch

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Posted By: Bahiana77
Date Posted: 07 January 2009 at 14:28

We're talking about U$50, people, insurance on the maximum insurable contents of U$1500 (at least the last time I sent a carton recently) and a shipping cost of U$150-175 (depending on company used) for a carton that holds a 27" TV (that the guys that sell them at the truck rental place in my largely Brazilian community refer to as "the Brazil box" LOL), no weight limit. For 50 bucks, you're covered. As I mentioned above, the only reason not to is if your intent is to cheat somehow or the contents aren't valuable.



Posted By: SteelRat
Date Posted: 14 January 2009 at 20:59
Julian28: post deleted due to racist comment. Please do not repeat.

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Forum Administrator
http://www.gringoes.com


Posted By: sandraribeiro
Date Posted: 22 April 2010 at 14:05
Bem sei que existem duas que sao boa a Fastway Moving e Karma International Express


Posted By: Paulistano USA
Date Posted: 22 April 2010 at 14:48
Originally posted by sandraribeiro sandraribeiro wrote:

Bem sei que existem duas que sao boa a Fastway Moving e Karma International Express



My wife had stuff robbed from Fastway.

She, against my advice, didn't opt for insurance. They only took pocketable things.

Always buy the insurance!!!!!!


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Que país é esse? -Renato Russo


Posted By: sandraribeiro
Date Posted: 22 April 2010 at 14:55
Insurance doesn't really work, my friend worked @ Interact Moving and they never paid for her stuff even though she had insurance


Posted By: Paulistano USA
Date Posted: 22 April 2010 at 15:19
^ ouch! Ouch

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Que país é esse? -Renato Russo


Posted By: sandraribeiro
Date Posted: 26 June 2010 at 17:00
Bem por incrivel que pareca a Interact Moving fechou e a Rosana Clark dona da empresa simplesmente abriu outra empresa 7 SEAS SHIPPINT o site deles e http://www.7seasshipping.net - www.7seasshipping.net  como pode. Depois de ficar com o dinheiro de todos cobrar mais ainda e nao cumprir o prometido ela abrir outra empresa. Nao caiam nessa dela denovo.  


Posted By: danimartins
Date Posted: 04 August 2010 at 03:13
Enviei minhas coisas pela Karma International Express, chegou tudo certinho, mandei pela primeira vez e deu certo. Um amigo me indico disse que mandou um container com ele e foi otimo. Ja havia mandando com outras e tive problema. alguem ja envou pela Karma e teve problemas?


Posted By: dug2598
Date Posted: 28 February 2011 at 14:15
I too have sent a box to Brazil through this company and the entire box was stolen and they will not answer my emails or my calls. The insurance is a scam a paid for it before when a laptop computer was stolen and they did nto want to cover it. I am suing the company this time. They will not get away with this....

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dug2598


Posted By: brasilcourier
Date Posted: 25 April 2011 at 20:57
Prezados leitores,
Fui lezado pela Brasil Courier, enviei 03 caixas para doacoes a mais de 13 meses e ate agora nada. Eles tem a coragem de me dizer de que a caixa esta presa no porto.
Nao confiem nessa empresa. Eles nao cumprem com o que prometem.
 
 
REMEMBER THIS COMPANY; BRASIL COURIER.
 
DO NOT USE THEM. THEY'VE RECEIVED 03 BOXES FROM ME AND NEVER DELIVERED. THIS WAS 13 MONTHS AGO.
 
BE VERY CAREFUL - DO NOT USE THEM.
 
REGARDS


Posted By: Beniblanco
Date Posted: 26 April 2011 at 17:19
Originally posted by brasilcourier brasilcourier wrote:

Prezados leitores,
Fui lezado pela Brasil Courier, enviei 03 caixas para doacoes a mais de 13 meses e ate agora nada. Eles tem a coragem de me dizer de que a caixa esta presa no porto.
Nao confiem nessa empresa. Eles nao cumprem com o que prometem.
 
 
REMEMBER THIS COMPANY; BRASIL COURIER.
 
DO NOT USE THEM. THEY'VE RECEIVED 03 BOXES FROM ME AND NEVER DELIVERED. THIS WAS 13 MONTHS AGO.
 
BE VERY CAREFUL - DO NOT USE THEM.
 
REGARDS


Posted By: irishdaz
Date Posted: 26 April 2011 at 20:04
I don't bother getting anything sent to Brazil anymore. I don't see much point. One in three packages get through.

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http://pernambucogypsy.blogspot.com - http://pernambucogypsy.blogspot.com


Posted By: sChico
Date Posted: 12 December 2011 at 14:35
Oi pessoal entre neste site, pois la tambem estamos discutindo sobre a BR COURIER, e neste site fala como e o esquema da BR COURIER e seus prejudicados.
seligameupovo.blogspot.com


Posted By: sChico
Date Posted: 12 December 2011 at 14:41
Minha familia teve o maior prejuizo na BR COURIER, e o gerente geral Francisco Souza- o Kiko, nao fala com os clientes, pois so sabem passar a perna, e pegar documentacao de mini mudanca pra enviar nos container sem mesmo os clientes saberem, eles so dao conta quando chega no Brasil e a receita ou Policia federal entra em contato, pois o conainer ficou preso. E por isso que estes container de Santos estao presos e agora tambem em Paranagua, toda mercadoria esta aprendida.


Posted By: almondb
Date Posted: 02 March 2012 at 16:43
Does anyone know if BR Courier is still in business? I have been trying to get through to their advertised number (866-649-8500) for the past three weeks. Every option on their phone answering system leads to an already full voice mail box. They have not posted any updates to orders in progress for quite a while now. I sent a box from their NJ office in the begining of October to Salvador and there has been no updates or info on their order tracking site to this order since December. They seem to be going (or may have already gone) down hill. Too bad because it is a much needed service and the people who need it deserve better. Especially in light of the fact that their prices take a giant leap up every year. A 40 inch box is now USD$300.00 from NJ to Salvador.


Posted By: USABRA
Date Posted: 15 March 2012 at 19:31
Em Agosto de 2011, enviei uma caixa para para o Brasil atraves da BR COURIER, no entanto, a caixa jamais foi entregue ao destinatario.

Cada vez que eu ligo para o porto de NJ, eles teem uma desculpa diferente. Eu, cansada das desculpas e mentiras ditas por eles, estou seriamente pensando em mover um processo contra a empresa. Caso voce tambem esteja sendo enrrolado pela BR Courier e queira correr atras do pejuizo, por favor entre en contato comigo, e juntos vamos brigar pelos nossos direitos. 


Posted By: Valeria
Date Posted: 15 April 2012 at 02:01
 
Encontrei essa entrevista olhem isso!!!! O povo prejudicado precisa fazer algo, isso e um absurdo!!! Nao deixem de buscar os seus direitos.
 
Muitas pessoas que trabalharam anos para mandar alguma coisa para o Brasil, e perderam tudo!!!!
http://www.brazilianpress.com/20090429/colunas/empreendedor.htm -
http://www.brazilianpress.com/20090429/colunas/empreendedor.htm


Posted By: Valeria
Date Posted: 15 April 2012 at 02:04
http://www.brazilianpress.com/20090429/colunas/empreendedo -
 
http://www.brazilianpress.com/20090429/colunas/empreendedor.htm - http://www.brazilianpress.com/20090429/colunas/empreendedor.htm
 
 
O povo prejudicado precisa se unir.Nao deixem que o medo, impeca voce de lutar pelos seus direitos.


Posted By: jess
Date Posted: 15 April 2012 at 08:26
Originally posted by Valeria Valeria wrote:

 O povo prejudicado precisa fazer algo, isso e um absurdo!!! Nao deixem de buscar os seus direitos. 
Muitas pessoas que trabalharam anos para mandar alguma coisa para o Brasil, e perderam tudo!!!!
http://www.brazilianpress.com/20090429/colunas/empreendedor.htm -
 
I am sorry for your loss.
 
Along with your rights, you have the responsibility to have done "due dilligence", investigated the situation sufficiently. Instead, most Brazilians were content to get away with what they could while the Brazilian law was not being rigorously enforced at the ports. 
You may not be familiar with the way U.S. law functions in these cases and you may have unrealistic expectations of the end result.  What you are likely to get, after many years of delays in U.S. courts, may be a small percentage (maybe 10 cents for every dollar) of just the shipping fee you spent, if the U.S. court can find any money the owner has left in the U.S.  Most people sending cartons did not buy insurance, for example, so that the "alfandega" wouldn't know the true value of the carton's contents, so you will not be compensated for any of that.
 
And it is not just BR Courier that is trouble now. (And note that many shipping companies have failed over the past 10 years because of poor business practices and/or enforcement of Brazilian laws at the port, but was any lesson about not shipping this way learned?) Many other shipping companies now find themselves in the same situation because of the more rigorous enforcement of Brazilian law at the ports currently.
 
Brazilian newspapers in the U.S. have said that the upswing in shipping of cartons by the flood of Brazilians returning home because of the bad U.S. economy is what called the attention of Brazilian law enforcement at the ports to the situation of irregular carton shipment.


Posted By: almondb
Date Posted: 15 April 2012 at 10:27
Where the fault and responsibilities for this mess lies is a discussion that needs to happen and should take place at some time in the future to assure this does not happen again.  In the present is a situation where a number of people stand to loose substantial amounts of personal property and it will  have a significant financial, emotional and ethcical cost.  This situation cries out for the intervention of the Brasilian Counselor offices opertaing in the US.  They are in the business of protecting their citizens interest abroad and they are uniquely capable in this situation of  initiating action and process in Brasil that will protect the property that is in the containers in the various ports in Brasil as well as present a process by which victms of this situation can claim their property rather than just wait for it to be confiscated.  I am certain that the various counsulate offices operating in the US are aware of the recent failure of BR Courier and also read this site and others like it.  Does anyone know the best way to register a request for intervention with the Brasilian Counsulate offices  so that they will be obligated to respond?  They can not be allowed to remain  in the  role of quiet observer.  Their citizens and residents need their help.

By the way I intend to see the recievership for BR Courier and their agent operating in NY (Rio Bonito) in small claims court in the very near future.


Posted By: jess
Date Posted: 15 April 2012 at 11:02
You might note the number of posts on this forum by foreigners in Brazil venting their frustration about Brazilian "burro-cracy" (as one poster calls it). Welcome to our world. 
Best wishes in getting any Brazilian Consulate in the U.S. involved in helping a 'povo' for whom they can barely be bothered (attitude expressed by actions in regards to) to issue a simple passport or power of attorney.
That "this doesn't happen again" at the U.S. end is pretty sure anyway, since most of the BRazilians willing to involve themselves in such 'jeito brasiliero' schemes are going home to Brazil to stay.



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